Leo Babauta from Zen Habits has a very eloquent way of describing things. I really enjoy reading his posts for inspiration on how to improve external things by focusing on yourself and your daily habits.
This particular post really struck a cord with me however. Probably because the timing couldn’t have been better. Our company is going through a shift in the software tools we use to manage our contacts, sales pipeline, etc… so when Leo talks about “Feature Creep” in software tools specifically, I actually let a big laugh out loud and immediately sent the article to a few of my co-workers responsible for managing our software transition project.
I suggest you read the article, but in summary it talks about how I’ve felt towards software for quite a while now. Simplicity is always better. Make the software easy to use and even – dare I say – FUN to use. Don’t get caught up on all the things that are possible to do like fields to track, processes to implement and so on. Instead focus on the most important thing of a centralized system – Communication & Collaboration. Your software systems should as their first priority, ecourage communication and collaboration among your team and your clients. The more we all communicate together, the more gets accomplished and the least amount of time gets wasted on trivial things. Don’t let feature creep render your systems completely useless. After all, you can have all the coolest features and attempt to track every detail of your business, but your weakest link is still your employees themselves being diligent about using it. If it isn’t easy and yes, fun, you will have a feature heavy, totally awesome piece of junk.